Just when I thought Customer Service was a thing of the past
Farrar & Turner have changed my opinion, Customer Service is alive and well at Farrar & Turner
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Sunderland, United Kingdom, 2 hours ago
Stuart
Verified Customer
Delighted with my purchase. Most prompt & efficient service and product. Is very stylish.
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Barnsley, United Kingdom, 4 hours ago
Taran
Verified Customer
We bought the beautiful customizable wine opener for a freinds 15 year wedding anniversary.
Arrived in a timely manner before thier event.
The quality of the opener exceded my expectations, and our friends loved it!
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Abbotsford, Canada, 22 hours ago
Aimee
Verified Customer
The purchasing and personalisation process was super straight forward and the pocket watch arrived within 2 days of placing the order. It is perfect! Exactly what I wanted and the engraving makes it a super personal gift! I cannot wait to give this to my (almost) husband in less than 2 months!!
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Wolverhampton, United Kingdom, 1 day ago
Juliet
Verified Customer
Excellent product and swift delivery.
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Wirral, United Kingdom, 1 day ago
Anonymous
Verified Customer
Speedy delivery, the cufflinks were nicely packed & the personalisation perfect.
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Sheffield, United Kingdom, 3 days ago
Albert Weber
Verified Customer
Great experience with Farrar & Tanner - buying personalised gifts online hasn't been easier. I was so reassured by the team at Farrar & Tanner and their customer service has been excellent: very communicative via phone and email, quick to respond and quick to ship the item - big thank you to Caitlyn who was on-hand throughout my order. Would definitely buy again and recommend.
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5 days ago
Martin
Verified Customer
In my recent search to find a 40th birthday present for a good friend, I happened upon the Farrer and Tanner website. Wow! Its crammed full of amazing gifts and inspiration for men and women alike - most, if not all, of which can be personalised. In the end I purchased a classy brass and pewter tankard and opted for it to be gift wrapped -all part of an excellent service. The tankard was despatched within hours of ordering and arrived promptly and safely; thank you.
I will not hesitate to use Farrar and Tanner for future gift ideas and can thoroughly recommend them to others.
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Meadville, United States, 5 days ago
Anonymous
Verified Customer
Very happy with purchase. Great communication, would definitely buy from again.
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United Kingdom, 5 days ago
John French
Verified Customer
Amazing place for gifts, looking forward to shop there again
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Leicester, United Kingdom, 5 days ago
David
Verified Customer
Very satisfied with transaction.
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Wolverhampton, United Kingdom, 6 days ago
Anonymous
Verified Customer
Very Good item !!!
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Saudi Arabia, 6 days ago
Anonymous
Verified Customer
We had a problem with the item we ordered, however, it was dealt with efficiently and we are very pleased with the outcome. Would certainly use your company again.
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Abingdon, United Kingdom, 1 week ago
Anonymous
Verified Customer
Nice product and nicely wrapped. I expected the card to be printed not hand written. This isn’t a problem but may be worth making this clear as for certain occasions a message written in someone else’s hand doesn’t seem appropriate.
Thank you
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Coalville, United Kingdom, 1 week ago
Marco
Verified Customer
Love the brand
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Ebbw Vale, United Kingdom, 1 week ago
Tim
Verified Customer
Excellent musta little disappointed the initials weren't easy to see
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Ilford, United Kingdom, 1 week ago
Rachel
Verified Customer
I ordered a silver bracelet for a friend's birthday & it's really beautiful. I was so pleased with it. The delivery was quick too, it arrived sooner than expected. Overall, a really good service.
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Sevenoaks, United Kingdom, 1 week ago
Elaine
Verified Customer
Ordered my champagne flute 10p.m. Friday night and took delivery 2 days tater on Monday. Brilliant
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Exeter, United Kingdom, 1 week ago
Pierre
Verified Customer
I bought a jewelry box to give as a gift.
This one is gorgeous and my wife loves it.
I received my purchase very quickly and it was very well packaged.
Thank you very much!!!!
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Otterburn Park, Canada, 1 week ago
Wendy Maguire
Verified Customer
Excellent set of Sabatier kitchen knives in beautiful stainless steel block Really well packaged and very competitive price. Would thoroughly recommend