I ordered the cast iron pepper mill. It arrived in quickly (a few days) and even though I haven’t used it yet, I like the smaller size and it’s not too heavy. Perfect for near the stove.
Was this review helpful?
Yes
No
12 hours ago
Maria Apiafi
Verified Customer
The box was a gift we had personalised to include a gift. The service and quality was perfect.
Was this review helpful?
Yes
No
1 day ago
Thomas
Verified Customer
Excellent service and product. Would not hesitate to use again.
Was this review helpful?
Yes
No
2 days ago
Anonymous
Verified Customer
Placed order online and it arrived the next day which had been personalised. Lovely watch box. Delighted with service
Was this review helpful?
Yes
No
2 days ago
Paula
Verified Customer
I ordered and engraved trowel as a birthday gift for a friend. The delivery was prompt and the tool quality was outstanding. The engraving looked great too. Would definitely order again.
Was this review helpful?
Yes
No
3 days ago
John
Verified Customer
Excellent service, good communication, and accurate personalisation ; so refreshing and reassuring to find a company (these days) who is diligent what it’s doing, and has processes un place to ensure customer delight.
Was this review helpful?
Yes
No
5 days ago
Jeff
Verified Customer
A beautiful product arrived well packaged and in good time. Well done
Was this review helpful?
Yes
No
5 days ago
Karl
Verified Customer
Beautiful glasses perfectly engraved. Sadly one glass arrived broken, I contacted Customer Service and within 48 hours I had received a new set as replacement.
Brilliant company, perfect products, outstanding customer service.
Was this review helpful?
Yes
No
6 days ago
Pamela
Verified Customer
I purchased my item as a gift for a dear friend
Ordering was simple and item delivered on time
As my friend will not receive for another week not sure of performance. The inscription was perfect.
Was this review helpful?
Yes
No
Widnes, United Kingdom, 1 week ago
Anne
Verified Customer
I have purchased a few items with Farrar&Turner and they have all been top quality goods lovely gifts would recommend
Was this review helpful?
Yes
No
1 week ago
Richard
Verified Customer
Good service and complete satisfaction with the product
Thank you 😀
Was this review helpful?
Yes
No
1 week ago
Peter Glen
Verified Customer
The secateurs look to be of good quality. Also excellent customer service from F&T when I had a problem with the original order.
Was this review helpful?
Yes
No
1 week ago
Colin
Verified Customer
Excellent company to deal with. I made a mistake in the ordering process and it was rectified as soon as I contacted them. Delivery as promised. Can’t comment on quality of product yet as they are gifts that are still to be opened.
Was this review helpful?
Yes
No
1 week ago
Helen
Verified Customer
Great customer service and speedy delivery- thank you 😊
Was this review helpful?
Yes
No
Rochester, United Kingdom, 1 week ago
Stuart
Verified Customer
Excellent service from ordering to delivery of a high class product .
Was this review helpful?
Yes
No
1 week ago
Viktor Levcenko
Verified Customer
Outstanding customer service. We have received set with minor imperfections. This was a gift which we needed for next day. Customer service team was great during webchat. They have found another set in the warehouse, checked it for any imperfections and sent it next day for 10am delivery to the restaurant where we had lunch booked with our friend who had birthday. Set was delivered by DPD prior our arrival and we managed to gift it as planned. Massive shoutout to all who made it happen. Thank you
Was this review helpful?
Yes
No
2 weeks ago
Steven
Verified Customer
Good product happy with purchase
Was this review helpful?
Yes
No
2 weeks ago
Catherine
Verified Customer
Excellent service and quality product. No isies at all
Was this review helpful?
Yes
No
2 weeks ago
Simon Pilkington
Verified Customer
Very professional service. The Watch I have purchased is lovely and been gift wrapped so nicely. I picked this firm from your reviews and the fact you are a British Company.
Thank you .
Was this review helpful?
Yes
No
2 weeks ago
Marie
Verified Customer
Hello: This is our second order that we have just placed and your website and your service are outstanding. We also really enjoy looking through your website as you have a great variety of gifts and they are of very good quality. I will, later in the summer, be sending an order in for a Birthday and a Wedding taking place in England. I do have a question for you......Can you ship the wine etc. that you have in your catalogue over to Canada?? Me thinks the answer is probably no, but thought I would ask.
Many thanks for your service, Marie McFadyen
