I had an issue with a code not working properly on the website. The chat function worked really well. Helpful friendly member of staff who answered all my questions resolved my issue in a timely manner.
I received the parcel on the promised date, well packaged and everything is in perfect condition. What a great experience. I love my new jewellery boxes and would recommend that anybody considering buying from Farrar & Tanner to go ahead.
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United Kingdom, 13 hours ago
Jordan
Verified Customer
5 stars ⭐⭐⭐⭐⭐
I ordered a bottle of Chianti from Farrar & Tanner for my husband for our wedding anniversary gift. The service was quick, the wine arrived beautifully packaged, and in a lovely personalised box…it was great value for money. A lovely touch for a special occasion. I would highly recommend!
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1 day ago
Alex
Verified Customer
Loved my leather bags so much I bought two off them. Now I just have to find somewhere to go!
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1 day ago
Mark
Verified Customer
The worktop was high quality, you only charged £5 for personal engraving.
A quality product at a fair ( very reasonable) price.
Packing was excellent.
I have never shopped with you prior to this purchase but will definitely look again the future.
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2 days ago
Kevin John
Verified Customer
Excellent knife, very well constructed, would highly recommend and would not hesitate to use this company again.
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4 days ago
Lynn
Verified Customer
Delivered as expected and found wallet great quality. Very pleased with purchase.
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6 days ago
Anonymous
Verified Customer
The online ordering service was very user friendly. I ordered a boxed bottle of Malbec to send to my brother as a birthday gift. The wooden box was personalised with a nice message of my choosing. It arrived really quickly and my brother loved the wine and the box. Job done! Very pleased with my purchase
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6 days ago
R
Verified Customer
Good quality product, though somewhat overpriced.
Excellent service, very quick delivery, effective product and postal packaging .
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6 days ago
Kathryn
Verified Customer
Beautiful watch and stand. This is a special gift and I am so pleased I chose Farrar & Tanner.
The quality is outstanding, very good value for money and very expedient delivery. Thank you
1 person found this review helpful.
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1 week ago
Deborah
Verified Customer
Would just like to say that we are very impressed with the quality and personalisation of the product. Would totally recommend.
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1 week ago
Maurice
Verified Customer
this is the second pair of gloves i have purchased the first ones lasted 8 yrs but on reiciving this pair i could not get them on, my hands must have got bigger i rang your customer line but was told these are the biggest you do such a shame only needed about 1inch bigger still i gave them to a friend and he stated they are great thank you for a good service Maurice
1 person found this review helpful.
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1 week ago
Bernadette
Verified Customer
Love the folio. Beautiful quality. I'm sure it will last me for years.
Thank you!
2 people found this review helpful.
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1 week ago
Kenneth
Verified Customer
The backgammon set was bought for our daughters special birthday. She is absolutely delighted with it so, naturally, we are.
1 person found this review helpful.
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1 week ago
Andreia
Verified Customer
The backgammon set is lovely, it looks expensive and it’s just gorgeous.
The only thing is that the cups to put the dice in are plastic and very noisy and it just doesn’t match the quality of the overall set.
1 person found this review helpful.
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1 week ago
Stephanie
Verified Customer
Great website, very easy to order. Beautiful high quality bottle opener. Packaging was lovely, I opted for the gift wrap which was very elegant and the hand written gift card was a lovely touch.
2 people found this review helpful.
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1 week ago
Chloe
Verified Customer
It's beautful! Our new chess set arrived very carefully packaged and is stunning! Looks so great on display and the pieces have a nice weight to them so really enjoyable to play with. Thank you so much!
1 person found this review helpful.
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1 week ago
Michael hughes
Verified Customer
This turned out to be a perfect 21st birthday gift
2 people found this review helpful.
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Hendon, United Kingdom, 1 week ago
Steven
Verified Customer
I could not be happier. The Zipped Premium Nappa Leather A4 Business Folio is superb quality and way better than what I saw in John Lewis in my opinion. The ordering process was simple using the website and the product arrived via Royal Mail as indicated. The box that the Business Folio came in was very nice and adds to the perception of quality. The service and product are exemplary. Thank you F&T. One delighted customer.
2 people found this review helpful.
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1 week ago
Frances
Verified Customer
So impressed by the speed of completing my order and delivery (personalised and at a weekend!) and at affrodable prices, will definately be using Farrar & Tanner again.
2 people found this review helpful.
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1 week ago
Lisa
Verified Customer
Ordered 3 birthday gifts. 1 was out of stock but the customer service contacting me to explain and offer a solution was outstanding. No other suitable item available so it was refunded immediately. Other 2 parts of the order received promptly and were carefully wrapped and packaged. First time using but will definitely be shopping with F&T again and highly recommend.